iRobot come through (eventually)
Posted in Hardware on Jul 18th, 2008
It looks like my experience of awful customer service from iRobot’s UK service center, Domotec, was an anomaly. Either that or the spotlight of publicity, combined with my emailing a number of iRobot’s senior management caused someone to ensure policy – and warranties – were being properly applied.
I called Domotec’s service number this morning, after [...]